About SWK as an employer
More than 90,000 customers rely on the expertise of our employees for all questions about energy supply. Join our team of experts and contribute your knowledge, your experience and your skills! We look forward to your application.
Ihre Aufgaben
Fallbearbeitung aller persönlichen, schriftlichen und telefonischen Beratungs- und Serviceleistungen in angebotenen Sparten und Dienstleistungen
Neuanlage und Pflege von Kundenstammdaten
Annahme von Anfragen zu Sperrmüll-, Altkleider-, E-Schrott und Altmetallterminen
Telefondienstleistung intern und extern
Fallabschließende Einzugs- und Auszugsbearbeitung
Tarifberatung
Kontenklärung und Erfassen von Einzahlungsvorgängen
Anlegen von Ratenvereinbarungen
Ihr Profil
Eine 3-jährige kaufmännische Berufsausbildung, z.B. als Industriekauffrau/-mann. Alternativ dazu, aufgrund von Erfahrungen, entsprechende Kenntnisse
Hohes Maß an Kundenorientierung und Bereitschaft zur Arbeit mit Kunden
Sicheres und offenes Auftreten, Kommunikations- und Kooperationsfähigkeit
Gute Kenntnisse im Umgang mit Microsoft Office Programmen
Fremdsprachenkenntnisse in Englisch in Wort und Schrift
Bereitschaft zur Einarbeitung und Weiterbildung
Flexibilität, Belastbarkeit und Engagement
Teamfähigkeit
These benefits are waiting for you
Employee benefits
Your prepaid credit card is topped up every month and is tax-free. You also get access to the “Corporate Benefits” portal, where you’ll find discounts and more from a wide range of providers.
Collective agreement
Your working hours, salary and working conditions are governed by the Collective Agreement for Utility Companies (TV-V).
30 days of paid leave
We offer you 30 days of annual leave. This is your time to recharge! Christmas Eve and New Year’s Eve, 24 and 31 December, are also paid days off every year.
Company pension
We arrange an employer-funded company pension for you. You can also make salary-conversion contributions, with an additional contribution from us.
Flexible working hours
Flexible working hours let you organize your working day around your life. That leaves more room for family, leisure and everything that matters to you.
Job ticket
Our job ticket gives you affordable travel around the clock. This applies to your commute and your free time. You can reach your destination conveniently and leave the car at home more often.
Accident insurance & health insurance subsidy
Our accident insurance protects you at work and in your free time. We also support you with a contribution toward your health insurance.
Special payments
In addition to your regular salary, you can look forward to attractive special payments. Depending on the applicable conditions, these may include bonus payments.
Company events and team-building activities
Company events and team-building activities let you get to know your colleagues beyond the working day. Together, we celebrate success and strengthen our team spirit.
Wide range of health offers
Our wide range of health offers helps you stay fit and feel balanced. Look forward to changing activities and offers covering exercise, prevention and well-being.
Remote work
Where your role allows, you can work flexibly from home or on the go. This makes it easier to combine focused work, team days and personal appointments.
Company bike leasing
Our company bike leasing lets you secure the bike of your choice on attractive terms. It keeps you sustainable and flexible on your commute and in your free time.
Do you still have questions?
Questions about the advertised position will be answered by Kevin Taeffner.
Are you ready to take on responsibility in our company? We look forward to receiving your application by Jul 12, 2026.