Trust and integrity are key concepts of modern corporate management today. The corporate culture of Stadtwerke Kaiserslautern and its affiliated companies is based on the values of reliability, responsibility and trust. We align our own actions with high social and ethical standards and see these as an essential basis for the success of the entire Group.

For us, corporate governance means complying with all legal requirements and all internal company regulations. To this end, we have established a compliance management system with which we have set ourselves the goal of regularly reviewing and improving our own standards.

Declaration of Principles

The Stadtwerke Kaiserslautern Group is committed to lawful conduct and sustainable, value-oriented corporate governance. The SWK Stadtwerke Kaiserslautern Group's Declaration of Principles describes the process, risks and expectations regarding compliance with human rights and environmental due diligence obligations in our business area and in our supply chain.

Our Values

Our philosophy applies to both the Group and the individual companies: We want to be the best partner and supporter for our customers, our employees, and the entire region.

As the SWK Stadtwerke Kaiserslautern Group, we are aware of our special responsibility as an energy supplier and infrastructure provider in the Kaiserslautern region and beyond. Environmental protection and sustainable business practices are the basis of our actions. We are committed to sustainable and responsible procurement and expect the same from our suppliers and service providers.

 

Our employees share our values – with a Code of Conduct as the top compliance guideline, they have committed to acting lawfully, ethically, and responsibly in their daily work. By treating each other, as well as our customers, business partners, investors, and the public, with integrity and responsibility, our employees actively contribute to upholding our values and living up to them both internally and externally.

Whistleblower System

Internal reporting office according to the German Whistelblower Protection Act (HinSchG)

We have installed a system for whistleblowers, which is available to our employees and third parties to report violations of the law or rules.

Violations include the following offenses:

  • Fraud (Sec 263 of the German Penal Code (StGB)
  • Embezzlement (Sec 266 StGB)
  • Taking and giving bribes in commercial practice (Sec 299 StGB)
  • Accepting benefits (Sec 331 StGB) and granting benefits (Sec 333 StGB)
  • Giving bribes (Sec 334 StGB)
  • Theft (Sec 242 StGB)
  • Subsidy fraud (Sec 264 StGB)
  • Money laundering (Sec 261 StGB)
  • Collusive tendering (Sec 298 StGB)
  • Violations of antitrust law or other competition law (German Money Laundering Act (GWG), German Act against Unfair Competition (UWG)
  • Offenses against the environment (Sections 324 ff. StGB)
  • Breach of trade secrets (Sec 23 of the German Act on the Protection of Trade Secrets (GeschGehG)
  • Tax offenses (e.g., Sec 370 of the German Fiscal Code (AO)
  • Insult, (sexual) harassment, or discrimination

Reports can be submitted confidentially or, if desired, completely anonymously to one of the authorized offices.

Commissioner

Benjamin Lanz

Compliance Officer of the SWK Stadtwerke Kaiserslautern Group

Group Development Unit
Compliance & Internal Audit

Bismarckstraße 14
67655 Kaiserslautern

+49 631 8001-1071
compliance@swk-kl.de

Dr. Felix Dörr

Lawyer and ombudsman of the SWK Stadtwerke Kaiserslautern Group

RA Dr. Dörr & Kollegen

Neue Mainzer Straße 26
60311 Frankfurt am Main

+49 69 1381-333
ombudsmann@doerr-frankfurt.de

 

Suppliers

Information for suppliers and business partners

As the Stadtwerke Kaiserslautern Group, we are fully committed to lawful conduct with regard to all contractual relationships and negotiations with our business partners.

We are committed to sustainable and responsible procurement and expect the same from our suppliers and service providers.

Complaints Procedure according to the German Act on Corporate Due Diligence Obligations in Supply Chains (LkSG)

Since 01 Jan. 2024, the SWK Stadtwerke Kaiserslautern Group has been subject to the legal requirements of the German Act on Corporate Due Diligence Obligations in Supply Chains (LkSG). Our complaints procedure in accordance with the LkSG is available without restriction to whistleblowers inside and outside the Stadtwerke Kaiserslautern Group for reporting violations or emerging risks regarding the violation of human rights or environmental due diligence obligations.

Employees and third parties can submit reports confidentially or, if they wish, completely anonymously to one of the designated offices. Employees and third parties can submit reports confidentially or, if they wish, completely anonymously to one of the designated offices.

Sustainability

Click here to find out more about sustainability and what SWK Stadtwerke Kaiserslautern is doing for a clean future.

For you. With all our energy.

Do you have questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.

Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.

 

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Our locations

SWK Stadtwerke Kaiserslautern Versorgungs-AG

SWK Customer Service Center

Bismarckstraße 14
67655 Kaiserslautern

Business hours
Due to the corona pandemic, only open by phone appointment!

Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de

SWK Mobilitätszentrale

Fruchthallstraße 14
67655 Kaiserslautern

Business hours
Due to the corona pandemic, this branch will remain closed until further notice!

Tel.: (0631) 8001-3530

SWK Energy Consulting Center

Brandenburger Straße 2
67663 Kaiserslautern

Appointments outside are possible
Tel.: (0631) 8001-1602

Technical Service, Asset Management

Karcherstraße 28
67655 Kaiserslautern
 

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